Root Cause Analysis Studies

In situations such as the occurrence of sentinel events required by the quality and accreditation standards we apply, or in response to events that senior management considers necessary, improvements are planned through “Root Cause Analysis” studies, which are based on impartiality and an analytical approach, in order to learn why, how and for what reason problems occurred and to reach real solutions.

Fishbone diagram, brainstorming, tree diagram, flowcharts, control charts and 5 Whys analysis are some of the tools used by our Coordination Office in root cause analysis studies.