Our Quality Coordination Office

Our Quality Coordination Office is the unit responsible for organizing the quality improvement and patient safety activities carried out in our hospitals on behalf of the Health Services Unit Board Chairmanship (see Quality Management System Organization Chart). Serving in two different offices, the Quality Office and the Education Office, our Coordination Office both coordinates the activities that must be carried out in accordance with national and international quality and accreditation standards and carries out the planning and implementation of the quality improvement and patient safety training needed by all employees.

Quality improvement activities at Hacettepe University Hospitals are carried out in line with a program. The main objectives of the Quality Improvement Program carried out are:

• - To ensure that the monitoring and improvement of all core and support service processes is carried out in all departments of the hospital and by all employees in accordance with the same principles and policies,
• - To become an efficient hospital that performs in line with world standards in terms of the outcomes of the medical services provided to patients,
• - To understand how effectively the institution's resources are used and to identify ways of using them more effectively; and to be able to give the necessary performance information to stakeholders when required.

Reaching the standards needed by the working groups carrying out quality and accreditation activities (the Quality Council, Committees, Improvement Teams, Internal Audit Team) and ensuring communication and harmony require a planned guidance service. This service is provided in our institution by the Quality Coordination Office.

Quality Management System Organization Chart