Housekeeping Directorate

01Mission and Vision

VISION OF THE HOSPITALS HOUSEKEEPING DIRECTORATE

To ensure patient, patient relative and employee satisfaction with the services we provide in the Hospitals under the Hacettepe brand, and to become a model and reference in Türkiye and the world with our pioneering practices in our field.

MISSION OF THE HOSPITALS HOUSEKEEPING DIRECTORATE

To continuously, visibly and measurably increase the value we add to our Hospital, our patients and their relatives, our employees, society and the environment through our dynamism, effectiveness and organizational efficiency

02Job Description

On a 7 days/24 hours basis at the Adult Hospital, Oncology Hospital and İhsan Doğramacı Children's Hospital within Hacettepe University;

- supervising and controlling the permanent worker, contract and tenured staff groups providing services in cleaning/disinfection, sanitation, support services and food service, and following up their training, legal rights and personnel affairs,

For all Hospitals;

- Within the scope of laundry services, distributing clean linen and collecting dirty linen from departments and transferring it to the laundry,

- Carrying out water management activities in cooperation with the relevant stakeholder units,

- Within the scope of waste management, carrying out the processes related to hazardous waste, recyclable and non-recyclable waste, and the zero waste program,

- It is the Hospital Directorate that carries out pest control processes.

Our name, formerly the “Housekeeping Coordination Office,” was changed to the “Housekeeping Directorate” in November 2012, when the tenured support staff group of the Adult Hospital was also attached to our Coordination Office so that uninterrupted service planning could be run from a single point.

With the start of purchasing cleaning services within Hacettepe University Hospitals in 2000, a Housekeeping Unit was established for the first time in Türkiye within an institution to audit and supervise the Contractor Company. With its success in practice, the Hacettepe Housekeeping Unit has over time set an example for other institutions and contributed to the establishment of similar units in many institutions across Türkiye. It continues to manage the assignment and administration of staff who moved to permanent worker status by the relevant decree-law on 1 April 2018.

Today the Housekeeping Directorate continues to manage a total staff group of 1034 people in all our Hospitals: 342 cleaning staff, 418 support staff, 121 tenured staff, 121 food service staff and 32 administrative staff.

03Our Activities

Organization of cleaning services 7 days a week, 24 hours a day across the Hospitals,

• Assignment and administration of support staff 7 days a week, 24 hours a day across the Hospitals,

• Organization of food service for 3 main meals and snacks 7 days a week, 24 hours a day across the Hospitals,

• Supervision, assignment and administration of the permanent worker group and the tenured support staff group working in Housekeeping Services,

• Linen transfer services,

• Waste management services (within the work of our “Environment Unit,” which serves all Hospitals: on-site separation, collection, transport, storage and disposal of medical, chemical, recycling and household waste) and all kinds of auditing and control of the relevant companies

• Carrying out pest control services and all kinds of auditing and control of the relevant company

• Planning and follow-up of disinfection with the infection control committees, and work to reduce hospital infection rates

• Follow-up of water samples taken from tanks and taps for chemical and bacteriological tests (within the work of our “Environment Unit,” which serves all Hospitals)

• Preparing companies' progress payments, preparing the relevant specifications and taking part in tenders

• Working in coordination with the Legal Counsel's Office to prepare information and documents for lawsuits filed on behalf of our University by former company employees

• Organizing training for hospital staff on topics such as cleaning, disinfection, chemical waste and hazardous materials, and taking part in in-service and orientation training

• Internship coordination for intern students and providing field training

• Checking and following up the isolation practices of the relevant companies in departments where construction work is being done

• Identifying faults and malfunctions across the Hospitals and sharing them with the relevant Directorates

04Management

Oğuz Keskin

Housekeeping Director

Sadık Tekin

Deputy Director

Mehmet Toprak

Deputy Director

Ufuk Sevincek

Deputy Director